FREQUENTLY ASKED QUESTIONS

HOW DO I FIND OUT MY RING SIZE?

Please see our ring sizing page for help with this.

I’VE CHANGED MY MIND CAN I RETURN?


Unfortunately, as all jewellery is made to order we can’t accept returns. If your jewellery arrives faulty please take a picture with the packaging straight away and get in touch.


WHY DO YOU USE ECO SILVER?

We choose to use eco silver where at all possible to reduce waste and help strive for a more sustainable future. 

CAN I GET MY JEWELLERY WET? 

It is best to avoid showering, swimming or cleaning whilst wearing your jewellery. 


For further information on this topic see our page on how to take care of your jewellery



HOW DO I CLEAN MY JEWELLERY? 

For further information on this please see our page on how to take care of your jewellery. 

IS THE PACKAGING RECYCLABLE? 


All items are delivered in a natural cotton drawstring pouch, protected with shredded recycled tissue paper and secured in a recycled card gift box.


Even the outer delivery bag is recyclable along with your household waste!


All elements are recyclable.